10 Years
SOT-Warranty
Quality you can count on.
For the entire product life cycle.
Valid for devices purchased on or after January 1, 2026.
Warranty terms apply.
At SOT Medical Systems, quality, precision, and reliability are at the heart of our work. Our medical products are developed and manufactured in Austria in accordance with ISO 13485 – with the aim of ensuring the highest performance and reliable cutting results over many years.
We are convinced of the durability of our products. Therefore, we are expanding our existing warranty coverage for the AngE PRO4, AngE PRO8, and AngE PHLEBO medical devices, offering a 10-year manufacturer’s warranty on our medical products.
This sets a clear sign for our commitment to quality and provides you with additional security when making your long-term investment in modern vascular diagnostics.
The safety and metrological inspections (services) required for the device must be performed at least once every 24 months. The costs of these periodic inspections are not covered by the warranty.
Covered for 10 years
Not included
Regular Service is required
FAQs
Which devices are covered by the warranty?
For new SOT medical devices (AngE PRO4, AngE PRO8, and AngE PHLEBO) purchased on or after January 1, 2026, by a commercial end customer from SOT or an authorized distributor.
For new SOT medical devices (AngE PRO4, AngE PRO8, and AngE PHLEBO) purchased on or after January 1, 2026, by a commercial end customer from SOT or an authorized distributor.
What service is required?
The safety and metrological inspections required for your device must be performed at least every 24 months, or sooner if required by law or the manufacturer’s specifications. The inspections must be performed at the intervals specified by law or the manufacturer, whichever is sooner.
The safety and metrological inspections required for your device must be performed at least every 24 months, or sooner if required by law or the manufacturer’s specifications. The inspections must be performed at the intervals specified by law or the manufacturer, whichever is sooner.
When does it start and end?
It is valid for ten years from the original purchase date as documented on the sales invoice. Repairs do not extend the warranty period.
It is valid for ten years from the original purchase date as documented on the sales invoice. Repairs do not extend the warranty period.
Do I need to provide proof of the inspections?
Yes. Please keep your inspection reports and other required service records. The inspection costs themselves are not covered by the warranty.
Yes. Please keep your inspection reports and other required service records. The inspection costs themselves are not covered by the warranty.
What is a manufacturing defect?
A defect in the device itself that can be proven to be attributable to the materials, manufacturing, or design.
A defect in the device itself that can be proven to be attributable to the materials, manufacturing, or design.
Does the warranty apply outside of Europe as well?
Yes, worldwide. Outside of Austria, orders are typically processed through your authorized SOT sales partner.
Yes, worldwide. Outside of Austria, orders are typically processed through your authorized SOT sales partner.
Are cuffs and cables covered by the warranty?
No. Consumables and separate accessories—such as cuffs, cables, or other accessories—are excluded.
No. Consumables and separate accessories—such as cuffs, cables, or other accessories—are excluded.
How do I file a warranty claim?
Please contact your sales partner or SOT before sending in the product. You will need to provide the serial number, proof of purchase, test reports, and a description of the problem.
Please contact your sales partner or SOT before sending in the product. You will need to provide the serial number, proof of purchase, test reports, and a description of the problem.
Is damage caused by falls or wear and tear covered?
No. The warranty does not cover normal wear and tear, improper use, external influences, or unauthorized repairs.
No. The warranty does not cover normal wear and tear, improper use, external influences, or unauthorized repairs.
Who covers shipping costs?
The cost of insured shipping to the destination, including secure packaging and, if applicable, customs formalities, is generally borne by the customer.
The cost of insured shipping to the destination, including secure packaging and, if applicable, customs formalities, is generally borne by the customer.
Can I repair my system myself?
Unauthorized modifications are not covered. Repairs and modifications must be performed exclusively by SOT or authorized service centers.
Unauthorized modifications are not covered. Repairs and modifications must be performed exclusively by SOT or authorized service centers.
Will I get a loaner device while my device is being repaired?
A loaner or replacement unit to serve as a temporary solution is not included in the scope of service. If a defect is not covered, you will receive a separate repair estimate if necessary.
A loaner or replacement unit to serve as a temporary solution is not included in the scope of service. If a defect is not covered, you will receive a separate repair estimate if necessary.
Why you should choose SOT
Advanced
Technology
38 Years of Experience
With more than 4,000 installations in more than 35 countries, SOT secures its position as knowledge leader in vascular diagnostics.
Easy to Use, Easy to Interpret
User-friendly software, 3D videos and assisted result interpretation ensure tests can be performed and interpreted by all medical staff.
30+ Test Protocols
Obtain high clinical insight through an extensive selection of arterial and venous tests, making AngE™ your fully equipped vascular lab.
Advanced
Support
Personal Product Specialist
Our product experts in Austria will assist you without delay or ticket system. Call us during office hours and we'll answer within a minute.
Step-by-Step Training
Online video courses, guides, step-by-step videos, and in-person training help you get the most out of your SOT system.
Regular Software Updates
We support your system to stay up to date by contstantly improving and renewing our software.
+43 4227 84 991
Mo - Th: 8am - 5pm, Fr: 8am - 12am
Advanced
Quality
10-Year Warranty
Our extensive warranty covers your AngE™ medical device to ensure its quality throughout its lifetime.
ISO 13485 Certified
SOT Medical Systems operates and maintains a Quality Management System (QMS) in compliance with the ISO 13485:2016 standard.
Made in Austria 🇦🇹
As long-standing family-owned company, we develop and produce our AngE™ products exclusively in Austria.
